Privacy Policy

1. Data We Collect

We may collect the following personal information:

• Contact information: full name, email address, phone number — when you use our contact form or email us directly.
• Booking data: check-in and check-out dates, number of guests — processed through our booking partner Lodgify.
• Payment information: processed securely through third-party providers (PayPal via Lodgify). We do not store payment details.
• Technical data: IP address, browser type, device information — collected automatically when you visit our website.

2. Purpose of Data Processing

Personal data is used for:

• Processing reservations
• Customer communication
• Legal and tax compliance
• Improving our services

3. Data Storage

Your personal data is stored securely and retained only for the period required by law or necessary to provide our services. Contact form messages are kept for up to 12 months. Booking data is retained as required by Greek tax and accounting regulations.

4. Third-Party Services

• Lodgify: Our booking platform. When you proceed to checkout, your data is processed by Lodgify under their own privacy policy.
• PayPal: Payment processing for reservations, governed by PayPal's privacy policy.
• Google Maps: Embedded map on our Contact page, subject to Google's privacy policy.
• Vercel: Website hosting provider. May process technical data such as IP addresses.

5. Your Rights (GDPR)

Under the General Data Protection Regulation, you have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Restrict processing
• Object to processing
• Request data portability
• Withdraw consent at any time

To exercise any of these rights, contact us at lamaisonbleue.crete@gmail.com. You also have the right to lodge a complaint with the Hellenic Data Protection Authority (dpa.gr).

6. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated date.